Service management grid fail-over

Incident Report for tawk.to

Resolved

Due to a localized issue in our service management grid at 20:47 UTC a large scale systems fail-over occurred. Recovery was reached at 20:49 UTC.
Degraded performance was observed till 20:55 while systems fully failed over

Posted Nov 11, 2020 - 21:42 UTC

This incident affected: Dashboard and Widget.