Live chat widget failed to load

Incident Report for tawk.to

Resolved

This incident has been resolved.
Posted Mar 16, 2021 - 10:37 UTC

Update

We are continuing to monitor for any further issues.
We will provide an update by Tuesday, 2021-03-16 10:30 UTC
Posted Mar 16, 2021 - 09:31 UTC

Update

We are continuing to monitor for any further issues.
We will provide an update by Tuesday, 2021-03-16 10:30 UTC
Posted Mar 16, 2021 - 09:31 UTC

Monitoring

We will continue monitor to DDOS mitigation solution.
We will provide an update by Tuesday, 2021-03-16 09:30 UTC
Posted Mar 16, 2021 - 08:54 UTC

Identified

We are experiencing Distributed Denial of Service. We have taken steps to mitigate the DDOS attack.
During this period widget service might experience degraded performance.
Posted Mar 16, 2021 - 08:53 UTC

Investigating

We are currently investigating ongoing issue of widget failing to load.
Our engineering team continues to investigate the issue.

We will provide an update by Tuesday, 2021-03-16 09:00 UTC
Posted Mar 16, 2021 - 08:30 UTC
This incident affected: Widget.